Letters of Engagement/Property Services Agreement

Letters of Engagement also known as Property Services Agreements are a requirement under Section 43 of the Property Services (Regulation) Act 2011. The Act states that a Licensed Property Services Provider (Licensee) must have a signed Property Services Agreement in the specified form in place within 7 days of starting to provide a property service.


These documents are a contract between the Licensee and the Client and should clearly outline what property services are being provided along with all costs involved. The Licensee should ensure that the Client has been made aware of all conditions in the agreement before signing.


Failure to use a Property Services Agreement is “Improper Conduct” within the meaning of the Act.


Each Licence category type has a specific Property Services Agreement and the appropriate Agreement should be completed dependant on the Property Service being provided.


A.   The Auction of Property other than Land

B.   Sale of Land

B2. The Purchase of Land

C.   Letting of Land

D.   The Provision of Property Management Services


If only one Licensee is providing a Property Service to a Client, the Sole Agency Agreement should be used. There are also instances where more than one Licensee is responsible for a Property Service being provided to a Client. The Property Services Agreement to be used in these instances is Joint Agency or Multiple Agency.


Property Services Agreements may be printed on the headed paper of the Licensee if so required.


Letter of Engagement/Property Services Agreement to be used by Property Services Providers




Sale By Any Means






Property Management Services



Further information 


Electronic Signatures